Our apps are used by tens of thousands of churches around the world, so if you are a volunteer at your church with a question specific to your church, you might need to contact your ministry leader directly. However, if you're a Services Scheduler, Editor, or Admin, Planning Center University videos and the Slack Community give lots of great feedback!
Planning Center University
We held an all-day training event at our Carlsbad Offices to help teams get up to speed with the full suite of Planning Center apps. Since not everyone can travel to see us, we recorded the class! We keep the content updated, and you can also watch the recordings at any time. This information is available to anyone who uses Planning Center!
If you need more help outside of just Music Stand, view all the videos from the last session!
The Planning Center Community on Slack is a great way for churches to share advice and connect with each other using chat. These are just some of the ways people are engaging in Slack:
- Share Planning Center best practices and pro tips
- Post pictures or plans of your church layout (for Check-Ins or Services)
- Ask questions about how other folks are using our features
- Offer your own productivity tips
- Link to any relevant articles you've enjoyed about productivity, workflows, etc.
If you have a part in implementing any Planning Center app at your church, sign up and join the conversation!
When you select Documentation, you gain access to all the articles about Music Stand.
If those suggestions don't work, type your question in the search box.
Release Notes and New Features populate the latest notes about the app--if you notice something has changed, go to those sections to see what changed.
When you choose New Support Request, you'll be taken to an email box.
Give as much details as possible, including names and specifics about how you expect a feature to work versus how it's currently working. The more information you give, the quicker we can help find an answer!
If what you're seeing doesn't look correct, or you get an error message, take a screenshot of it and drop the file in the box for us to see what you're seeing.
Hit Send then watch your inbox for a response. You can reply directly from the email you receive from us.
When you submit your questions using this box instead of sending us a direct email, we receive lots of information about your account, which allows for fast and accurate support for your request.
If you like Music Stand, leave a review to help others find the app!